We are working with Smart Energy GB to bring you information regarding Energy Meters

Who are Smart Energy GB

Smart Energy GB is the voice of the smart meter rollout.

They’re independent of government, not an energy supplier and don't fit smart meters. They’re here to make sure everyone in Great Britain understands smart meters, the rollout and how to use their meters to get their gas and electricity under control.

While their job is to spread the message to everyone, they have a particular duty to make sure low-income, vulnerable and prepay customers benefit from smart meters.

Overall, they aim to:

  • grow consumer awareness and understanding
  • build consumer confidence in smart meters
  • assist more vulnerable consumers to realise the benefits of smart meters
  • reach out to support small businesses, where cost-effective

What is the national smart meter rollout?

By the end of 2020, around 53 million smart meters will be fitted in over 30 million premises (households and businesses) across Wales, Scotland and England. The programme is already underway. More than 11 million smart meters have now been installed. This is the biggest national infrastructure project in our lifetimes and it will enable a more energy efficient system for Great Britain.

Watch this short film to find out more about the national smart meter rollout.

Here is a small overview on what Smart Meter's are and how they can be of use to you from Smart Energy GB. 

What is a smart meter?

Smart meters are the new generation of gas and electricity meters. They are being installed in homes across Great Britain at no extra cost, to replace the traditional meters, including prepay key meters, most of us currently have ticking away under the stairs, or outside our homes.

What do smart meters do?

A smart meter sends automatic meter readings directly and securely to your energy supplier, resulting in accurate bills, an end to estimates and manual meter readings. The accompanying in-home display is a handheld digital device, that sits in your home and allows you to see how much energy you're using and what it's costing you in pounds and pence in near real time. This may be called lots of things, like an IHD or smart meter display. Both your smart meter and in-home display will be installed by your energy supplier at no extra cost.

How do smart meters work?

Your smart meter measures how much gas and electricity you use and securely shares this directly with your energy supplier and your in-home display (the bit you'll actually use).

You won't have to take any meter readings manually – your smart meter will send automatic readings to your energy supplier via a secure national network which is solely for smart meters. This works in the same way as other wireless systems like car remote keys or TVs, using radio waves. Though it is a wireless system, you don’t need Wi-Fi in your home for it to work. And it won’t use your Wi-Fi if you do have it.

Do I need one smart meter for gas and another for electricity?

Yes, both meters will be replaced.

If you're a dual-fuel customer, your supplier will aim to install both meters on the same visit to make things as easy as possible. You will only need one in-home display to view both your gas and electricity usage.

If your gas and electricity accounts are with different suppliers, you will have two separate smart meter installations (one from each of your suppliers).

For any further questions check out Smart Energy's FAQs here: https://www.smartenergygb.org/en/faq-categories