If you need help with your Universal Credit claim we are here for you.

Whether you need to better understand the claims process, you need help to set up your UC account online or you just need to ask questions about making your claim we can help.

Call in for our drop in sessions at the following locations

Job Centre, Blaydon 

Monday afternoons 1pm until 4.30 pm


Job Centre, Gateshead 

Thursday afternoons 1 pm until 4.30 pm


Citizens Advice Gateshead, Swan Street, Gateshead

Monday to Friday 9 am until 5 pm (6 pm on Thursdays)


Please note we will see everyone on a first come, first served basis so you may have a short wait.