Citizens Advice Gateshead

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Need advice ? Here's how to access our services

What Can I do

Want to make a difference in your local community? Enjoy helping others?

Welfare benefits

Citizens Advice Gateshead can help you to make sure that you're getting all the help you're entitled to.

Volunteers are the lifeblood of Citizens Advice Gateshead and they make a huge and valuable contribution to the local community, providing information, advice and guidance to clients when they need it most.

Who are our Volunteers?

Universal Credit Fact Sheet

A quick guide in the changes to the benefit system: Introducing Universal Credit

How do I find out more?

Want to find out how to become a volunteer with Citizens Advice Gateshead?

Professional Referral

We accept referrals from Social Workers, Health Visitors, other third sector organisations and whole range of other partners.

Citizens Advice Gateshead

Citizens Advice Gateshead helps people to resolve their problems. We're equipped to deal with any issue, from anyone, spanning debt and employment to consumer and housing plus everything in between.

Campaigns and Research Bulletin

Our regular update about our Campaigns and Research work

How we can help

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options. Read more

Gateshead Enterprises

Gateshead Enterprises is a Community Interest Company which was formed in 2012 to help finance and support the work and services of Citizens Advice Gateshead. Read more

What can i do?

Volunteers are at the heart of our service and we could not manage without them. Volunteers receive full training in the skills needed and we provide support, supervision, feedback and development opportunities throughout your time with us. Read more

Billions wasted each year dealing with poor service

The piece highlights that people spend an average of 22.5 hours a year - including six hours of work time - trying to clear up consumer problems. Read more

Newcastle Legal Walk

We're taking part in Newcastle Legal 10K Walk on Tuesday 15th of May to help raise money for our charity. Donate as much as you can to make a difference, today. Read more

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