Written by Nicky Lowes
The latest research from Citizens Advice has unveiled startling figures regarding unclaimed workplace pensions and employers swindling their workers out of sick pay.


Over 100,000 people across the country who work multiple jobs could potentially be losing out on their pensions due to the pensions’ auto-enrolment process. The current pensions system only automatically enrols you for a pension if you are employed in a position which pays more than £10,000 a year.

If you earn less than £10,000 per year from a single job but work more than one job you may be missing out on your rightfully earned pension.

Alarmingly, this issue disproportionally affects women with 70% of those impacted being female.

Citizens Advice is pressuring the government to extend auto-enrolment in pensions schemes to cover more workers in its yearly review of the service. Currently, both those who work multiple jobs and those who are self-employed are not automatically enrolled for their workplace pensions.

If you think that you might be eligible for a workplace pensions, feel free to contact Citizens Advice Gateshead to learn more.



Workers are being cheated out of sick payments by devious employers looking to pinch pennies, research from the Citizens Advice has discovered. The charity has highlighted the troubling tactics used to discourage employees from claiming their rightful sick pay.

If you earn over £112 per week and are off sick for four or more consecutive working days, you are likely entitled to sick pay.

Some of the methods frequently used to cheat employees out of sick pay include:

  • Cancelling your shifts after you call in sick
  • Reducing your weekly earnings so you don’t meet the earnings threshold for sick pay
  • Demanding a note from your GP, even if you’re just off for a few days
  • Refusing to fill in a HMRC sick pay form
  • Sacking you rather than paying you

Last year, Citizens Advice helped 1,800 people with sick pay issues in February alone.

One such man, who worked five days a week at a local factory, was denied sick pay because of a casual contract claiming he worked 7 hours a week. Even though he worked the required hours in actuality, his employer tried to stop paying him sick pay.

Similarly, after being signed off for 7 days due to a work-related injury, a carer on a zero-hour contract had her shifts cancelled for the next 3 weeks. In an attempt to avoid providing sick pay, her employer claimed that she wasn’t due to be working.

If these circumstances seem familiar or you think you might be entitled to sick pay, contact Gateshead Citizens Advice to find out more about statutory sick pay (SSP) or click here to find out more.



If you think you may be affected by either of these issues, the local team at Citizens Advice Gateshead would be pleased to offer free, independent impartial advice. You are welcome to contact us via phone, social media or our drop-in service.