Housing issues will always arise and therefore you need to know your rights and responsibilities. You could also find yourself threatened with eviction if you can't cope with your mortgage payments. 

For Advice and Information on your housing issues you can: 

By email 

Please complete our ADVICE FORM and one of our team will get back to you within 3 working days 

In person 

The Davidson Building, Swan Street, Gateshead, NE8 1BG.

When:

Monday, Tuesday, Wednesday, Friday 9am - 5pm 

Thursday 9am - 6pm

By phone: 

  • If you live or work in Gateshead call 0344 245 1288
  • Outside Gateshead call 03444 111 444 
  • TextRelay users should call 03444 111 445

When: 

Monday to Friday 10am to 4pm 

Call costs - Calls to this service cost the same as calling 01 and 02 numbers. For more on call costs

Find out more about your advice needs