Citizens Advice Gateshead has a vision for a fair society for all, with lives well lived. Our mission is to mobilise knowledge to power the change we need and want in society, and a key aspect of this is for people to be able to improve their lives because they know and understand their rights and responsibilities.

We now have an opportunity for a housing solicitor to join the charity as a HOUSING LAW SUPERVISOR to deliver and oversee high level housing advice, advocacy and court representation. 

The Housing Law Supervisor will need to meet the Legal Aid Agency Supervisor Standard, be an authorised litigator with a current practising certificate and, above all, have a passion for this area of law. We are looking for someone who will share our core values and who has the desire to provide high quality advice and great customer service.

The Citizens Advice service has existed for close to 80 years and has become recognised as a source of rigorously quality assured impartial social welfare advice and information. The service is delivered in most areas of the UK through a federated network of independent charities.
Citizens Advice Gateshead has been established for over 60 years and has grown into the biggest Citizens Advice provider in the North East region, now employing over 130 staff and almost 100 volunteers. 

Our charity delivers core Citizens Advice services to over 12,500 people a year in Gateshead, combining face to face and digital delivery, with over £7 million of income gained by clients during 2017/18. Providing issue triage, information and self-help and advice casework services are, and always will be, fundamental to delivering our charitable purpose. However we are also increasingly delivering services beyond Gateshead where specialist advice and information is required, and where an identifiable trigger point in someone’s life has led to the need for more directly accessible and tailored support. Services already include the LAA funded housing duty scheme and discrimination advice service; in-hospital social welfare support for families of children affected by cancer; and specialist advice to 400,000 people a year nationally which is funded through bodies such as the MOJ and BEIS – including the Consumer Service, Witness Service and Adviceline which manages overspill calls for charities delivering the Citizens Advice service nationally.