Working with GP's in Gateshead 

The Citizens Advice in Primary Care service is provided by Citizens Advice Gateshead and is funded by the Newcastle/Gateshead Clinical Commissioning Group.

“We all need advice at times,but rarely more so than when our health changes”

An illness, operation and other factors can affect our ability to work, our housing, relationships, benefit entitlement and plans for the future. At these times it is vital to access help - and for advice to be available quickly and conveniently.  Our Advisers can offer the same broad range of free, independent, impartial and confidential advice which is available in our central office.  If we can’t advise you on your issue, we will be able to refer you to a specialist who can.


Cancer Support Service 

Our team of trained advisors are able to provide a generalist and full specialist casework service to patients, relatives and carers affected by leukaemia, lymphoma and other blood related illnesses and also bespoke advice to families whose child is aged 0-19 years and being treated for cancer (or in remission from cancer) at the Royal Victoria Infirmary.

Job Law 

Job Law provides a renowned, low cost, comprehensive legal advice for all aspects of your working life, including case work and representation service.

This service is run by a susidiary company known as Gateshead Enterprises and the service offered goes above and beyond the level of advice we are able to provide in our free services.  For more information on Job Law or if you have an employment issue you require further assistance with please visit the Gateshead Enterprises website 

Dementia Service 

Dementia is one of the biggest challenges facing health and social care in the UK.  The number predicted to have early onset dementia in

Gateshead from 2008 to 2025 is expected to increase by 4%.  Citizens Advice Gateshead Dementia Adviser is available to support people diagnosed with Dementia, their carers and families within Gateshead. 

We know it can be very difficult for people diagnosed with dementia and their carers to come to terms with their diagnosis but as well as the emotional distress it can cause there are very real practical problems they have to deal with which can have far reaching consequences.  You can find out more about our Dementia Service here

Young Peoples Service 

Citizens Advice Gateshead Young People's Advice Service improves life chances and social inclusion by providing advice, information, casework, support and legal representation services to young people aged 16 -25 and empowers them to increase aspirations, life opportunities and to achieve a settled lifestyle by ensuring that they are aware of their legal rights and entitlements; the advice is free, confidential and impartial. This ensures young people obtain their legal entitlement and rights alongside personal support.