What Can I do

Available Volunteering Vacancies

Its great that you are considering volunteering. We are indebted around 100 highly trained volunteers each year who support our delivery of our work. To support them we offer training, flexible hours and continuous support within a variety of roles.

Adviser

Helping people to resolve their problems

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Researcher and Campaigns

Prevention is better than cure! Making a change happen

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Customer Services Assistant

You will provide a welcoming face to people that need our help!

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Telephone Assessor

You will assesses and sort problems on our phone and web chat service.

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Advice Services Admin Assistant

Help us to keep things running smoothly, effectively and efficiently.

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Not found what you are looking for?

Take a look at our Friends of Citizens Advice roles here.

We've extended our current volunteering opportunities here at Citizens Advice Gateshead and with low commitment / event-based activities, we provide everyone with the chance to help and support us.

Click here to request more information

Click here to register your interest

Click here to come meet the team

To join our waiting list please let us know what role you are interested in or what skill/experience you have to offer. Please include your full name, telephone contact and put "waiting list" in the subject line:

[email protected]

Latest

Social Welfare Adviser
Gateshead Investigates: Understanding Citizens Advice’s Super-Complaint against the ‘Loyalty Penalty’
Adviceline Team Walk for DIG DEEP 2018

We are taking part in a sponsored walk between Citizens Advice Gateshead and Citizens Advice South Shields on Saturday 6th October! We feel this is a great cause and want to ensure we raise as much money to help.
MICHAEL MUNRO - DIG DEEP 2018 Cycle Challenge Team

I plan to dig deep and cycle up hill (and hopefully down dale!) for 115 miles from the Cumbrian coast to Gateshead to raise funds for our DIGDEEP2018 Campaign.

Take a look at our rooms for rent

Get help now

Need advice ? Here's how to access our services
DIG DEEP - Make a difference

Join our 2018 DIG DEEP campaign and make a real difference to North East children and families experiencing life-changing challenges including long term illness such as Dementia and Cancer.
What Can I do

Want to make a difference in your local community? Enjoy helping others?
Welfare benefits

Citizens Advice Gateshead can help you to make sure that you're getting all the help you're entitled to.
Why volunteer for us?

Volunteers are the lifeblood of Citizens Advice Gateshead and they make a huge and valuable contribution to the local community, providing information, advice and guidance to clients when they need it most.
Universal Credit Fact Sheet

A quick guide in the changes to the benefit system: Introducing Universal Credit
Contact Centre Adviser

We have fantastic opportunities for customer focused contact centre advisers to join our committed teams.
Who are our Volunteers?
How do I find out more?

Want to find out how to become a volunteer with Citizens Advice Gateshead?
Rough Sleep For DIG DEEP

Citizens Advice Gateshead offer a service to families in the North East who have faced life changing challenges including long term illness such as Dementia and Cancer - which totally relies on the goodwill of grants and donations. This service allows us to provide free specialist advice and support to those who need it, when they need it the most.