What Can I do

Available Volunteering Vacancies

Its great that you are considering volunteering. We are indebted around 100 highly trained volunteers each year who support our delivery of our work. To support them we offer training, flexible hours and continuous support within a variety of roles.

Adviser

Helping people to resolve their problems

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Researcher and Campaigns

Prevention is better than cure! Making a change happen

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Customer Services Assistant

You will provide a welcoming face to people that need our help!

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Telephone Assessor

You will assesses and sort problems on our phone and web chat service.

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Advice Services Admin Assistant

Help us to keep things running smoothly, effectively and efficiently.

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Not found what you are looking for?

Take a look at our Friends of Citizens Advice roles here.

We've extended our current volunteering opportunities here at Citizens Advice Gateshead and with low commitment / event-based activities, we provide everyone with the chance to help and support us.

Click here to request more information

Click here to register your interest

Click here to come meet the team

To join our waiting list please let us know what role you are interested in or what skill/experience you have to offer. Please include your full name, telephone contact and put "waiting list" in the subject line:

[email protected]

Latest

Vacancy – Contact Centre Adviser – National Adviceline

As a key member for our Adviceline team you will have the opportunity to deliver an exceptional service to clients of this national telephone and chat based service
Vacancy - Discrimination Law Clerk – new role

Do you have knowledge of discrimination law and aspire to make a real difference to society through your work? This position could be the pathway to achieving your career goals!
Vacancy - Discrimination Law Supervisor

Do you have detailed knowledge of discrimination law, experience of the civil courts, and aspire to make a real difference to society through your work? This vacancy could be the answer!
Vacancy - Discrimination Law Specialist

Do you have detailed knowledge of discrimination law? Are you experienced in the Civil Court? Do you aspire to make a real difference to society through your work? If you can answer yes to all of the above, this position could be your pathway to achieving your career goals!

Changing energy suppliers: is it worth the hassle?
Trustee opportunities. Join us on our journey.

We are now seeking to appoint two additional Board Trustees to join us on our journey.
Gateshead Investigates: Rental Roulette
Gateshead Investigates: the Impact of Universal Credit on People with Disabilities
New Opportunity: The Employment Insights and Options Project
Take a look at our rooms for rent

Get help now

Need advice ? Here's how to access our services
DIG DEEP - Make a difference

Join our 2018 DIG DEEP campaign and make a real difference to North East children and families experiencing life-changing challenges including long term illness such as Dementia and Cancer.
What Can I do

Want to make a difference in your local community? Enjoy helping others?
Welfare benefits

Citizens Advice Gateshead can help you to make sure that you're getting all the help you're entitled to.
Why volunteer for us?

Volunteers are the lifeblood of Citizens Advice Gateshead and they make a huge and valuable contribution to the local community, providing information, advice and guidance to clients when they need it most.
Universal Credit Fact Sheet

A quick guide in the changes to the benefit system: Introducing Universal Credit
Contact Centre Adviser

We have fantastic opportunities for customer focused contact centre advisers to join our committed teams.
Who are our Volunteers?
How do I find out more?

Want to find out how to become a volunteer with Citizens Advice Gateshead?
ROUGH SLEEP For DIG DEEP

Citizens Advice Gateshead offer a service to families in the North East who have faced life changing challenges including long term illness such as Dementia and Cancer - which totally relies on the goodwill of grants and donations. This service allows us to provide free specialist advice and support to those who need it, when they need it the most.